FAQ – Coronavirus Testing (COVID-19)

Nasal Swab Test & General FAQ’s

How do I book a testing appointment?

Simply fill out the form HERE and our clinical coordinator will reach out to you to schedule your appointment for a nasal swab and/or antibody test.

What is the purpose of the nasal swab test?

The nasal swab test is performed to detect a current active infection.

Who administers the test?

One of our licensed clinicians will perform the test which involves either a nasal swab or a blood draw to collect the sample.

Which states do you perform testing in?

We provide testing in the following states: CA, NY, and FL.

Which lab do you use for processing?

Primex Clinical Labs and LabCorp.

Do you accept health insurance?

We do not accept health insurance for the Covid Testing itself.  However, for PCR tests, the lab processing fee is 100% covered by most PPO insurance plans, as well as all Kaiser plans. You can find the list of healthcare providers in-network here.

Which COVID swab do you use?

The CDC no longer recommends the deep nasopharyngeal swab over the shorter anterior nasal swab for diagnosis, which is why labs such as LabCorp are now distributing the shorter anterior nasal swabs.

Are the tests FDA approved?

These tests are approved under the FDA Emergency Use Authorization program.

How long will it take to get results?

Your lab test will take 24 – 48 hours. Your results will be available within 48 – 72 hours of the initial test.

How can I check on my results?

For any questions regarding test results please email – results@conciergemdla.com

Who will be administering the test?

Tests are performed by licensed nurses.

How accurate are the tests?

Swab Test – LabCorp does not provide data on the accuracy of the tests but has met testing criteria under the FDA’s emergency use authorization

Antibody (Blood Draw) – Our labs use Abbott testing. Abbott does not provide data on the accuracy of the tests but has met testing criteria under the FDA’s emergency use authorization.

What do I do if I test positive?

Please follow CDC Guidelines for any positive results. Concierge MD will also schedule you a phone consult with a medical provider to review results and provide additional guidance.

What other services do you offer?

Concierge MD offers a wide array of services including Medical House Calls, Vitamin IV Therapy, NAD IV Therapy, Testosterone Therapy, Peptide Therapy, Lab Testing, Botox and much more!  Call us for more information.

Antibody Test FAQ’s

What is the purpose of the antibody test?

Antibody tests can help reveal past exposure by detecting antibodies in the blood, which are produced in response to a specific infection like COVID-19.  Read more about COVID-19 on the CDC’s website.

Who administers the test?

One of our registered nurses will perform the sample collection. The test sample is then delivered to a CLIA-certified lab for processing.

How long will it take to find out the results?

Your lab test generally takes 48 hours for processing. Results are typically available within 48-72 hours.

What does it mean if you test positive for COVID-19 antibodies?

Testing positive indicates that you have likely contracted COVID-19 in the past, even if you never showed any symptoms or have already recovered. Antibody testing should not be used for diagnosis or infection status.

What if I test negative for antibodies?

Testing negative for antibodies indicates that you are unlikely to have been infected with COVID-19 in the past.

I experienced symptoms in the past but they are gone now. What can this test show?

Testing positive for antibodies indicates that you have likely contracted COVID-19 in the past.

I have not experienced any symptoms but am curious if I may have had COVID-19 in the past. What can the antibody test show?

Testing positive for antibodies indicates that you have likely contracted COVID-19 in the past.

How do I book an antibody test appointment?

Simply fill out the form HERE and our clinical coordinator will reach out to you to schedule your in-home appointment.

On-Site Corporate & Business Coronavirus Tests FAQ’s

Corporate Coronavirus Testing Inquiries – Contact Us HERE

How does in-office testing for businesses work?

One of our nurses arrives at your business and sets up a testing area, usually in a private room where possible. There, they will administer the nasal swab and/or antibody test to each participating employee. After the results are collected, they are sent to the lab for analysis with results generally returning within 3 days.

Who can see the results of in-office testing for businesses?

Both the employee and employer can see the results of the test or tests performed. All employees who are tested sign a content form prior to the procedure.

What should I do if an employee tests positive?

If one of your employees tests positive after a nasal swab test, check the CDC’s latest recommendations for businesses.

Antigen Test FAQ’s

Should I get an Antigen test or a PCR test?

It depends on your circumstances. If you’re showing symptoms, an antigen test can quickly determine if you have the virus and need to self-quarantine. If you’ve been in contact with someone who had COVID-19 but aren’t showing symptoms, the PCR test may be the better choice due to its higher accuracy.

Ultimately, we recommend that you consult with your doctor about which test is right for you.

How quickly will I receive the results of an Antigen test?

You will generally receive the results of your antigen test within an hour of your appointment.

Are COVID-19 antigen tests accurate?

COVID-19 antigen tests are very accurate when they return positive results. However, this test does have a higher rate of returning false negatives than the PCR nasal swab test, which is sent to a lab for processing.